Privacy Policy

Who we are

Digital Graft is a web design service based in the UK, building professional websites for tradespeople. We operate at digitalgraft.uk and can be contacted at hello@digitalgraft.uk.

What data we collect

We collect personal data in two ways:

• 1.Contact form submissions — when you fill in our contact form, we collect your name, email address, type of business, and your message. This is used solely to respond to your enquiry.
• 2.Analytics data — we use Google Analytics to understand how visitors use the site. This collects anonymised data such as pages visited, time on site, and general location (country/region). No personally identifiable information is collected through analytics.

How we use your data

• ✓To respond to enquiries submitted through our contact form
• ✓To understand how visitors use our website so we can improve it
• ✓We do not sell, rent or share your personal data with third parties for marketing purposes

Legal basis for processing

Under UK GDPR, we process your contact form data on the basis of legitimate interests — specifically, to respond to your enquiry about our services. Analytics data is processed on the basis of legitimate interests to improve our website.

Cookies

Our site uses cookies set by Google Analytics. These are analytics cookies that help us understand site usage. They do not identify you personally. You can opt out of Google Analytics tracking at any time using the Google Analytics opt-out browser add-on.

How long we keep your data

Contact form enquiries are kept for as long as necessary to fulfil your request and for a reasonable period afterwards in case of follow-up. If we do not take on your project, we will not retain your data beyond the point it is no longer needed.

Third-party services

We use the following third-party services that may process your data:

Your rights

Under UK GDPR you have the right to:

• ✓Access the personal data we hold about you
• ✓Request correction of inaccurate data
• ✓Request deletion of your data
• ✓Object to or restrict how we process your data
• ✓Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at hello@digitalgraft.uk. We will respond within 30 days.

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.